Ethics & Empathy

  • 1 Jan 2024
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Empathy – seeing and feeling as another – can be both powerful and problematic in ethical decision-making. This session examines strategies for balancing one’s head (rational thinking) and one’s heart (emotional concern) in addressing the ethical challenges facing daily money managers. Insights from research in neuroscience and social psychology inform the discussion, as this webinar explores how the internal processes involved in ethical decision-making and how the external environment can shape our responses. Participants will learn specific techniques for applying these research insights in their daily practice as daily money managers.

This session eligible for 1 credit hour of Ethics toward CDMM® recertification.